Privacy Policy

1. Who We Are

Soul Sample Club is a music sample library and creative platform. We provide original compositions, audio tools, and digital resources designed for music producers and creators.

We are based in the United Kingdom. Our Platform may be accessed from anywhere in the world, and we take reasonable steps to ensure compliance with applicable data protection laws.

2. What Data We Collect

We may collect the following types of information:

3. Authentication and Login Providers

You may log in using third-party providers such as:

• Google
• Facebook
• Patreon

When you choose to authenticate via a third party, we receive only the information necessary to create or link your account (e.g. your name, email address, and unique identifier).

We do not access your contacts, post on your behalf, or retrieve any data beyond what is required for login.

4. Payments and Billing

All payment processing is handled by Stripe or Patreon. We do not have access to your full payment details. We receive only:

• Confirmation of payment status
• Subscription tier
• Payment method type
• Billing dates

Please review Stripe's and Patreon's privacy policies for details on how they process your data.

5. How We Use Your Data

We use your data to:

• Provide and maintain access to the Platform
• Authenticate your account and secure your session
• Process subscriptions and verify access rights
• Personalise the experience (e.g. recommended samples)
• Improve Platform performance and fix issues
• Respond to support requests and user inquiries
• Send service-related communications (e.g. receipts, updates)
• Enforce our Terms of Use and prevent misuse

We do not sell your personal data. We do not share it with third parties for advertising purposes.

6. Audio Content and Creative Use

We do not analyse, track, or claim ownership of any music you create using our samples. We have no visibility into how you use downloaded samples after export.

Any analytics related to samples (e.g. most popular downloads) are aggregated and anonymised.

7. Cookies and Tracking

We use a small number of essential cookies to:

• Keep you logged in
• Remember preferences (e.g. volume level)
• Track session state

We do not use:

• Third-party advertising cookies
• Behavioural tracking across other websites
• Any form of cross-platform retargeting

Analytics, if used, are limited to aggregate usage trends and do not include individual identification.

8. Under-18 Users

Users under the age of 18 may only use the Platform with parental or guardian consent. We do not knowingly collect personal data from users under 13.

If we become aware that we have inadvertently collected data from someone under 13, we will delete that data.

9. Data Storage and Security

Your data is stored securely using modern infrastructure (Supabase and Vercel). We implement standard protections including:

• HTTPS encryption for all connections
• Secure password hashing
• Access controls and role-based permissions
• Regular monitoring and security updates

While we take every reasonable precaution, no system is completely secure. We encourage you to use a strong password and keep your login details private.

10. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription, your account remains accessible with limited functionality.

You may request full deletion of your account and associated data at any time by contacting us.

Certain data (e.g. payment receipts) may be retained for legal or regulatory purposes.

11. Your Rights (UK/EU Users)

If you are based in the UK or EU, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Object to certain uses of your data
• Request a copy of your data in a portable format
• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at hello@soulsampleclub.com.

12. Third-Party Services

We rely on trusted third-party services to operate the Platform:

• Supabase – Database and authentication
• Vercel – Hosting and infrastructure
• Stripe – Payment processing
• Patreon – Membership and billing
• Google, Facebook – Optional login providers

Each of these providers has its own privacy policy. We only share the minimum data required for these services to function.

13. International Data Transfers

Your data may be stored or processed outside the UK or EU, in countries where our service providers operate. Where this occurs, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

14. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the Platform. Continued use after changes constitutes acceptance of the revised Policy.

15. Contact Us

For privacy-related inquiries, please contact:

hello@soulsampleclub.com